Download 3CX Softphone for Windows: A Free and Easy Way to Make and Receive Calls from Your PC or Laptop
Do you want to make and receive calls from your PC or laptop without the need for a landline or a deskphone? If so, you might want to try 3CX softphone for Windows. It is a free app developed by 3CX that allows you to use any VoIP provider to make and receive calls over your internet connection. In this article, we will show you what is 3CX softphone, why it is useful, and how to download and use it.
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What is 3CX Softphone?
3CX softphone is a free app that works independently of the phone system. It lets you make and receive calls using any headset and any VoIP provider. You can use it as a standalone app or as part of the 3CX business PBX system.
Some of the benefits of using 3CX softphone are:
You don't need a landline or a deskphone - just connect your VoIP provider and use any headset.
You can save on your phone bills by using low-cost or free VoIP services.
You can enjoy a user-friendly interface that allows you to easily make and receive calls via simple dialpad and buttons.
You can transfer calls at the click of a button.
You can view your call history and listen to your voicemail messages.
You can record your calls for quality assurance or training purposes.
You can integrate with other apps such as Outlook, Salesforce, or Teams to enhance your productivity and collaboration.
How to Download and Install 3CX Softphone for Windows?
Downloading and installing 3CX softphone for Windows is very easy and takes only a few minutes. Here are the steps you need to follow:
Go to the and click on the "Download" button.
Select the latest version of the app for Windows and click on "Download Now".
Save the file on your PC or laptop and run it.
Accept the license agreement and follow the installation wizard.
Once the app is installed, you need to configure your office extension using the configuration file attached to your 3CX welcome email. If you don't have a 3CX account, you can sign up for a free trial .
The requirements for using 3CX softphone for Windows are:
A Windows 10 PC or laptop with internet access.
A VoIP provider that supports SIP protocol.
A headset with microphone and speakers.
How to Use 3CX Softphone for Windows?
Once you have downloaded and installed 3CX softphone for Windows, you can start using it to make and receive calls from your PC or laptop. Here are some of the features and functions you can use with the app:
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How to Switch Between Softphone and CTI Mode?
3CX softphone for Windows allows you to switch between two modes: softphone and CTI. Softphone mode enables you to make and receive calls through your PC or laptop without a deskphone. CTI mode enables you to control your deskphone through the app.
To switch between the two modes, you need to click on the phone selector beneath your name and status and choose between softphone and CTI mode. You can also set your preferred mode in the settings menu.
How to Manage Your Status?
Status is a way to inform your colleagues of your availability and view who is on hand to take your calls. You can choose from five predefined statuses: available, away, do not disturb, lunch, and business trip. You can also customize your status with a message and call forwarding options.
To manage your status, you need to click on the status selector beneath your name and choose the status that suits your situation. You can also change your status in the settings menu.
How to Make a Call?
The phonebook enables you to locate extensions by searching with name, number or email address, or enter external numbers via the dialpad. You can also access your contacts from other apps such as Outlook, Salesforce, or Teams.
To make a call, you need to click on the call button and enter the number or extension you want to call. You can also click on a contact from the phonebook or another app and click on the call button. During a call, you can also transfer, conference, record, or video call with just a mouse click. How to Create or Schedule a Video Conference?
You can easily create or schedule a video conference or webinar with the 3CX app. You can invite up to 250 participants and share your screen, chat, and use interactive features such as polls, surveys, and Q&A.
To create or schedule a video conference, you need to click on the "Start a 3CX Video Conference Now" icon in the bottom menu to open up your quick meeting room. Or click on the "Schedule Conference" icon in the top menu to set up a meeting in advance. You can choose between video conference or webinar profile and adjust the settings as per your preferences. You can also send invitations to your attendees via email or SMS.
Conclusion
3CX softphone for Windows is a free and easy way to make and receive calls from your PC or laptop. It offers many benefits such as saving on phone bills, transferring calls, recording calls, integrating with other apps, and creating or scheduling video conferences. All you need is a Windows 10 PC or laptop, a VoIP provider, internet, and a headset. To download and install 3CX softphone for Windows, go to the and follow the simple steps. You will be able to start making and receiving calls in no time.
FAQs
Q: How much does 3CX softphone for Windows cost?
A: 3CX softphone for Windows is free to download and use. However, you may need to pay for your VoIP provider's service depending on your plan.
Q: Can I use 3CX softphone for Windows with any VoIP provider?
A: Yes, you can use 3CX softphone for Windows with any VoIP provider that supports SIP protocol. You just need to enter your VoIP account details in the app settings.
Q: Can I use 3CX softphone for Windows without a headset?
A: No, you need a headset with microphone and speakers to use 3CX softphone for Windows. Otherwise, you will not be able to hear or speak during a call.
Q: Can I use 3CX softphone for Windows offline?
A: No, you need an internet connection to use 3CX softphone for Windows. Otherwise, you will not be able to make or receive calls.
Q: Can I use 3CX softphone for Windows on other devices?
A: Yes, you can use 3CX softphone on other devices such as Android, iOS, Mac, Linux, and web browsers. You can download the app from the or the app store of your device.
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